We aim to ship all products within 24 hours and with a maximum of 48 hours. With the exception of the weekends and public holidays, in this case we will sent out on the next working day. Should an item unexpectedly not be in stock, we will inform you as soon as possible about the delivery time.
Above €75, we ship free of charge within the Netherlands. Above €95,- we ship free of charge within the EU. In all other cases, the shipping costs will be calculated on the basis of the weight. These costs can be found in the shopping cart.
For shipments outside the EU, there is a possibility that our shipments may be subject to taxes and import duties. Import duties, customs fees, import formalities and handling, etc. Are at all times the responsibility of the buyer/recipient as well as the costs resulting from this.
If you are for any reason not satisfied, you have the right to return the purchased items within 14 days. Please contact us by e-mail and return the goods (at your own expense) to:
De Barnsteen Specialist
Hoge Braak 12
4661 HW Halsteren
The goods must be returned undamaged. We will refund the purchase price, including shipping costs, within 14 days of cancellation.