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Terms and Conditions

introduction

Please find our Terms and Conditions. These always apply when you use or place an order through our website and contain important information for you as a buyer. Read the Terms and Conditions carefully. We also suggest you save these terms or print, so you can still read back again at a later time.


definitions

1 The Amber Specialist: established in Halsteren and registered with the Chamber of Commerce under registration number 56,741,944 trading as The Amber Specialist.

2 Website: view from The Amber Specialist website, through www.debarnsteenspecialist.nl, www.meteoriet.eu and all its subdomains.

3 Customer: the natural or legal person, whether or not acting in a professional or company that enters into an agreement with The Amber Specialist and / or has registered on the Website.

4 Agreement: any agreement or contract between The Amber Specialist and Customer of any agreement to the Terms and Conditions are an integral part.

5 General Conditions: these General Terms and Conditions.


Applicability Conditions

1 All offers, agreements and deliveries of The Amber Specialist The General Conditions apply, unless expressly agreed otherwise in writing.

2 If Customer in his order, confirmation or communication contains recording acceptance terms or conditions that deviate from or not included in the General Conditions, these are only binding for The Amber Specialist, if and to the extent explicitly accepted in writing by The Amber Specialist .

3 In the event that specific product or service conditions apply in addition to these Terms and Conditions, those conditions are also applicable, but Customer can in case of conflicting terms always rely on the applicable provision that is most favorable to him.

Prices and information

1 All on the Website and prices stated in another of The Amber Specialist materials derived include tax, unless otherwise stated on the Website, other levies imposed by the government.

2 If shipping costs are included, this will clearly be given time for the conclusion of the Agreement. In addition, these costs in the order process will be displayed separately.

3 The content of the website has been compiled with the utmost care. The Amber Specialistkan not guarantee that all information on the website at all times correct and complete. All prices and other information on the Website and in other of the Amber Specialistafkomstige materials are therefore subject to manifest programming and typing errors.

4 The Amber Specialist can not be held responsible for (color) deviations due to monitor quality.

establishment Agreement

1 The Agreement is concluded at the time of acceptance by the Customer of the offer of The Amber Specialist and meet the corresponding by The Amber Specialist Asked terms.

2 If customer accepts the offer electronically, the Amber Specialist Immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the customer has the option to terminate the Agreement.

3 If it emerges that have been provided to the acceptance or otherwise entering into the Agreement by Customer inaccurate data, The Amber Specialist has the right only to meet its obligations after the correct data is received.
4 The Amber Specialist may notify within the law or Customer can meet its payment obligations, but also of all the facts and factors that are important to a sound conclusion of the Agreement. If the Amber Specialist grondvan this investigation, has sound reasons not to enter into the agreement, he is entitled to refuse an order or request or to implement special conditions such as advance.

 

Registration

1 To make the best use of the Website, Customer can register via the registration / account logon option on the Website.

2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for selecting a sufficiently reliable password.

3 Customer must keep his credentials are username and password strictly confidential. The Amber Specialist is not liable for abuse of login data and should always assume that a customer who registers on the website is actually the Customer. All of which is done through the account of the Customer, under the responsibility and risk of the Customer.

4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change their password and / or The Amber Specialist thereof to inform, so that the amber specialist can take appropriate action.

   

implementing Agreement

1 Once the order by The Amber Specialist is received, The Amber Specialist sends the products in compliance with paragraph 3 of this Article applies as soon as possible.

2 Amber Specialist is entitled to engage third parties to perform the obligations under the Agreement.

3 The Website clearly defined time for the conclusion of the Agreement on how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or specified, then products will in any case be made within 7 days.

4 If the amber Specialist can not deliver within the agreed period, the goods shall notify Customer thereof. Customer may then agree on a new delivery date if he gets the opportunity to terminate the Agreement without charge.

5 The Amber Specialist advises Customer to inspect the delivered products and report the defects found without delay, preferably in writing or by e-mail. See further the article about guarantees and conformity.

6 Once the deliverables have been delivered to the specified delivery address, the risk, as regards these products to Customer. If explicitly agreed otherwise, the risk is already transferred to Customer. If customer decides to collect the goods, the risk passes when the goods transfer.

7 The Amber Specialist is entitled to deliver a similar product of similar quality as the product ordered when the ordered is no longer available. Customer is entitled to terminate the agreement free of charge and return the product free of charge.

 

Right of withdrawal / return

1 This Article shall apply only if the Customer is a natural person not acting in the exercise of his profession or business. Business Customers therefore will be no right of withdrawal to. Customer has the right closed remotely Agreement with The Amber Specialist within 14 calendar days of receipt of the product, without giving reasons, free of charge to dissolve. The period starts on the day after the customer, or a pre-designated by third party other than the carrier has received the product, or:

  • as Client in the same order ordered several products: the day on which Customer or a third party designated by, has received the final product;
  • if the supply of a product consisting of multiple lots or pieces, the day on which Customer or a third party designated by the final shipment or the last item has been received;
  • the contract is for regular delivery of goods during a certain period: the date of Customer, or a third party designated by him, has received the first product.

2 Only the direct cost of the return shipment will be borne by the Client. Client therefore needs to bear the return costs. If these costs exceed the normal postage, The Amber Specialist gives an estimate of these costs.

By any customer-paid fees for payment and shipping of the product to Customer will be refunded upon return of the entire order to the Customer.

3 Within the Customer will carefully handle withdrawal period referred to in paragraph 1 with the product and the packaging. Customer will just open the package and use the product only to the extent that this is necessary in order to ascertain the nature, characteristics, and performance of products. The starting point here is that these inspections should not go beyond that customer would in a physical store.

4 Customer shall only be liable for diminished value of the product which is the result of a way of dealing with the product beyond permitted in the preceding paragraph.

5 Customer may terminate the Agreement in accordance with paragraph 1 of the period stipulated in this article by sending the model withdrawal form (digital) to The Amber Specialist, or otherwise unequivocally at The Amber Specialist to convey that he renounces the purchase . The Amber Specialist confirms case of a digital report the receipt of that notification. After dissolution customer 14 days to return the product. It is also possible to send the product back immediately within the cooling-off period specified in paragraph 1 of this Article, provided it is attached to the model withdrawal form or any other unequivocal statement on withdrawal.

Products can be returned to:

The Amber Specialist

High Braak 12

4661 HW Halsteren

6 Already by Customer (advance) payments will as soon as possible but no later than 14 days will be refunded to the Customer in the same way as the customer has paid the order after termination of the Agreement. If Customer has opted for a more expensive method of delivery than the cheapest standard delivery, does The Amber Specialist not refund the additional costs of the more expensive method

Unless The Amber Specialist offers to take the product off itself, may The Amber Specialist wait to return to The Amber Specialist has received the product or Customer demonstrates that he has returned the product, whichever is the earlier.

7 The Website is clearly time for the conclusion of the Convention information on whether or not the right of withdrawal and any desired procedure listed apply.


Payment

Customer must first payments to The Amber Specialist according to meet in the ordering process and possibly on the website specified payment methods. The Amber Specialist is free in the choice of offering payment methods and may also from time to time. In case of payment after delivery Customer has a payment period of 14 days starting on the day of delivery.

  Warranty and conformity

1 This article is only applicable if there is a customer who does not act in the exercise of his profession or business. If by The Amber Specialist and separate warranty is valid data on the products, without prejudice to the just opposite, this is for all type of customers.

2 {company} warrants that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the existing legislation on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, is The Amber Specialist also ensures that the product is suitable for other than normal use.

A 3 by The Amber Specialist, manufacturer or importer does not affect the legal rights and claims that although the Client under the Agreement and may invoke.

4 If the delivered product does not comply with the Agreement, Customer must within a reasonable time after he discovered The Amber Specialist thereof to notify the defect.

5 If the Amber Specialist complaint founded, restored the relevant products after consultation with Customer, replaced or refunded. The maximum reimbursement, subject to the article on liability equal to the price paid by the customer about the product.

 

complaints

1 If customer has a complaint about a product (in accordance with Article concerning warranty and conformity) and / or other aspects of the services of The Amber Specialist, he can at The Amber Specialist by phone, file a complaint by e-mail or post. See contact information at the bottom of the Terms and Conditions.

2 Amber Specialist, Customer as soon as possible but in any event within 3 days of receipt of the complaint, a response to his complaint. If giving it a substantive or final response not possible, then the amber confirm Specialist within 3days after receipt of the complaint and give an indication of the period within which it expects to give a substantive or final response to the complaint of the Customer .

Liability

1 This Article shall apply only if the Customer a natural or legal person acting in the exercise of his profession or business.

2 The total liability of The Amber Specialist to Customer grounds of breach in the performance of the Agreement is limited to compensation of up to the amount of the price stipulated in the Agreement (including VAT).
3 Liability of The Amber Specialist to Customer for indirect damage, which in any case specifically -but not exclusively -I got consequential damages, lost profits, lost savings, loss of data and loss due to business interruption.

4 Outside no liability for damage compensation regardless of what an action would be based compensation in the previous two paragraphs of this article cases mentioned in the Amber Specialist to Customer. However, the limitations specified in this Article shall not apply if and to the extent that damage is the result of intent or gross negligence of the Amber Specialist.

5 The liability of The Amber Specialist to Customer grounds of breach in the performance of a contract occurs only if Customer The Amber Specialist without delay and sets a proper notice of default, stating a reasonable period to remedy the breach, and The Amber Specialist after that period to fulfill its obligations continues to fail. The notice must contain a detailed description of the failure, so the Amber Specialist is able to respond adequately.

6 The condition for the existence of any right to compensation is always that Customer report the damage as soon as possible but no later than 30 days after its occurrence in writing to The Amber Specialist.

7 In the case of force majeure, The Amber Specialist not obliged to pay any resulting damage to Customer.

Retention

1 As long as Customer has not paid the entire agreed amount, all delivered goods remain the property of The Amber Specialist.

 

Personal data

1 The Amber Specialist processes the personal data of the Customer in accordance with the privacy policy published on the Website.

Final provisions

1 The Agreement is governed by Dutch law.

2 Insofar as mandatory law do not provide otherwise, all disputes that may arise from the Agreement will be submitted to the competent Dutch court in the district where the amber is Specialistgevestigd.

3 If any provision of these Terms is found to be invalid, this will not affect the validity of the entire Terms and Conditions. The parties will in such case to replace (a) new provision (s) to establish, which as far as legally possible to the intent of the original provision is shaped.

4 "in writing" is also defined as communication by email and fax in this agreement, provided that the identity of the sender and the integrity of the mail is sufficiently established.

Contact information

If you have questions after reading these terms and conditions, complaints or comments, please do not hesitate in writing or contact us by e-mail.

The Amber Specialist

High Braak 12

4661 HW HALSTEREN

tel 0636561877

e info@debarnsteenspecialist.nl

Chamber of Commerce 56741944